July 20, 2023
In May 2023, DLS WaterfallCalc transitioned to a new document system, Propel, to enhance your user experience.
Key Highlights to note:
Variations in document appearance: With the introduction of Propel, you may notice slight variations in the font, formatting, and overall appearance of your documents. Rest assured; these changes are intended to enhance the overall user experience. You will also receive prompts to download the updated documents as necessary.
Change in document-related emails: Going forward, all document-related emails will be sent from firstname.lastname@example.org. Please ensure that you update your email filters or whitelist this address to avoid missing any important notifications.
If you require any assistance or have inquiries, please don’t hesitate to reach out to our dedicated support team at WFC-Help@dls-servicing.com. We are here to provide the necessary guidance and support throughout this process.
We believe that this new document system will significantly improve your user experience and productivity.
Thank you for being a valued member of our community.
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